The JewelCrave prides itself in providing quality gemstone jewelry. Unless otherwise specified in the product description, our jewelry is adorned with genuine gemstones and is .925 sterling silver. Our team inspects the quality of each item before shipping to our customers.

The JewelCrave monitors merchandise availability regularly and makes every attempt to remove out of stock items timely. However, some featured items may be available only in limited quantities or only while supplies last. On occasion, in limited instances, that may mean that certain items displayed on the Site may no longer be available. In the rare instance that should an item you purchase be out of stock, you will be notified immediately and issued a full refund.

Should you have any questions concerning the availability of a particular item, please contact us at shop@thejewelcrave.com. We also welcome feedback and suggestions! So please feel welcome to contact us anytime!

The JewelCrave gladly accepts returns of unworn, undamaged, unaltered, or defective merchandise purchased online for a full refund.

To submit a return request, please contact shop@thejewelcrave.com within 20 calendar days of the date your order was placed.

Please note, the customer will be responsible for any shipping / handling costs when shipping the return item to our store. Please allow at least 14 business days from the date you mailed your item(s) back for returns to be processed. You will receive an email confirmation when your return has been complete.

The JewelCrave reserves its right to modify the terms and conditions that apply to your use of this Site. By using this Site following any such change you agree to adhere to and be bound by the terms as modified. You agree to defend, indemnify and hold harmless The JewelCrave, its affiliates, and their officers, partners and employees from and against any and all claims, damages, losses, costs and expenses, including, but not limited to, reasonable attorneys fees and court costs, arising from or related to your use of this web site. The JewelCrave is located in the state of Illinois and thus the laws of the State of Illinois apply to these Terms of Use and Disclaimer.

The JewelCrave will make every reasonable effort to display its merchandise on the Site as accurately as possible. Unfortunately, various factors, including the display and color capabilities of your computer monitor, may significantly affect what you actually see on your screen. As a result, The JewelCrave cannot be held responsible for the display of any color, texture or detail of its merchandise on your computer screen and cannot guarantee the accuracy thereof. Styles, designs and colors may be changed without notice.

Prices displayed on the The JewelCrave Site are quoted in U.S. currency and are valid and effective only in the United States. Prices are subject to change at any time and without prior notice.

The JewelCrave graphics, logos, and service marks and trademarks of The JewelCrave may not be used in connection with any product or service that is not from The JewelCrave, in any manner that is likely to cause confusion among consumers, or in any manner that disparages or discredits The JewelCrave.

All content included on this Site, such as jewelry designs, text, graphics, logos, and images are the property of The JewelCrave or its content suppliers and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of The JewelCrave and protected by U.S. and international copyright laws.

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS AS TO THE OPERATION OR AVAILABILITY OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR MADE AVAILABLE THROUGH THIS SITE. THE JEWELCRAVE, DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE, BY YOUR USE OF THIS SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT THE JEWELCRAVE SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. THE JEWELCRAVE DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION CONTAINED IN THIS SITE IS ACCURATE, COMPLETE OR UP-TO-DATE.

At The JewelCrave all information collected by web forms and e-mail is used solely to make your shopping experience more convenient. We do not disclose this information to third parties at any time.

When you enter our web store, a cookie is deposited in order to uniquely identify your computer on the internet. A cookie is a small text file that contains randomly generated numbers and letters that allows us to keep track of additions made to your shopping cart and allows you to place your order online. If your browser does not accept cookies, you will be unable to use our web store. This cookie allows you to use our web store.

The JewelCrave advertises on the internet using third party vendors, such as Google. Google may use cookies based on a user's previous visits to our website in order to serve more relevant advertising. Visitors can opt out of Google's use of cookies by visiting Google's Ads Preferences Manager.

At The JewelCrave, we are committed to providing you with the most secure shopping experience possible. Your credit card number, name and contact information are protected by the use of SSL (Secure Sockets Layer) technology. With this technology only The JewelCrave is able to view your account information.

How do you find out if your connection is secure? Look in the lower, right hand corner of your browser. If there is an unbroken key or closed lock, you are using a secure connection. Additionally, if the web address you are at starts with "https" instead of "http," your connection is secure.

Please keep in mind that catalog requests are not secure. Any information you provide in this form may be able to be read by parties other than The JewelCrave.